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Intersectorale opleiding
Timemanagement (Engelstalige cursus)

DOELGROEP
    Engelstalige bedienden

DOELSTELLING
    Learn how to use time effectively.
    Developing an action plan to manage personal time.

PROGRAMMA
    Principles of time management

    Objective
    Learn how to use time effectively.
    Developing an action plan to manage personal time.
    Sub goals:
    • Learn to define effectiveness areas (or result areas) taken in account the objectives of the department.
    • Learn to define objectives and major tasks and fit them into their time management.
    • Learn to work with action plans in order to reach objectives.
    • Learn to identify and deal with time robbers.
    Content
    • What is the essence of time management and self-organisation?
    • Laws of time management
    • Determine effectiveness or performance areas within the objectives of the department:
      • What are they?
      • Method to determine them
      • How to formulate them?
      • How to tune them to the result areas of the department?
      • How to use them?
    • Setting targets and major tasks:
      • How to define objectives?
      • Translating targets into time management
    • Making action plans:
      • What is a good action plan?
      • Preparing good action plans in the short, medium and long term
    • Managing the agenda:
      • The efficient use of the agenda
      • Dealing with activities that can’t be planned
      • The daily plan: taking into account the own daily schedule when planning the day
      • Integration of Outlook / Lotus Notes within time management
    • The practical translation of time management in Outlook / Lotus Notes:
      • The agenda: completeness of the planning
      • Task management: systematic processing of ‘to do's’
      • The inbox: tips on the proper handling of incoming mail
      • The links: how can inputs in the calendar, task manager and inbox be linked
      • Dangers of using Outlook / Lotus Notes and their solutions
    • Time robbers:
      • How to identify them?
        • Difference between external and real time robbers
        • Ways in which they can be avoided (together with the colleagues)
      • Practical tips:
        • Planning within the department
        • Meetings
        • Office organisation
        • Mail
        • Phone
        • Visitors
        • Delegating
        • ...
    Developing personal action plans to work more effectively and efficiently within the own department


    Resilience in time management

    Objective
    To gain insight into the possible attitudes towards time robbers.
    Learn to respond in an assertive way when time management is threatened.
    Learn to say “no” in an acceptable, but persistent manner if the situation requires so.
    Content
    • Types of time robbers and their approach:
      • Level I: time robbers which can’t be solved (by us)
      • Level II: time robbers which can be solved (reactive approach)
      • Level III: time robbers to be avoided (pro-active approach)
    • Assertiveness triangle: the difference between assertiveness, sub-assertiveness, aggressiveness and manipulation
    • The A-script
    • Conditions for assertiveness
    • To insist & saying “no”
    • Dealing with deadlocks

PRAKTISCH
  • WANNEER
    Deze opleiding dient nog ingepland te worden.
  • WAAR
    LIMTEC+
    Wetenschapspark 35
    Diepenbeek
  • KOSTPRIJS
    Voor bedrijven tot en met 50 werknemers: €60/dag/bediende
    Voor bedrijven met meer dan 50 werknemers: €120/dag/bediende



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